Pages - SafeSenderList

With many of today's email services like Yahoo mail and Hotmail, customers can configure their email accounts to process their incoming mail more efficiently. Typically, a person is able to create a list of "known senders" or a "friends list" and email that comes from the people on the list goes straight through to their inbox.

If you are sending mail to someone who has not put you on these "known" lists, your mail is still being delivered but can be subject to many additional filters. If your mail does not get bounced but does not land in the inbox, it is most likely in the bulk folder. This can change with every mailing you send due to the ISPs dynamic content filtering.

At Contacts Live we are working with these ISPs to improve mail delivery for your permission-based email and decrease the number of "false positives" (good mail which is filtered as bad).

To Add Your Emails to Safe Senders List

For Outlook 2000 and Higher
AOL 8.0
AOL WebMail
Hotmail
Yahoo!
Gmail
Earthlink
Outlook Express (6+)
Entourage
MacMail

For Outlook 2000 and Higher

In your email from Contacts Live,

1. Open the email you received from us.

2. Click on the Actions menu on the top of your email window.
3. Choose Junk Email (see illustration below).
4. Select Add Senders Domain.... to Safe Senders List to add Contacts Live to your safe sender list.

Or Follow These Steps

1. Open the email.
2. Right-click the sender’s email address.
3. Click “add to contacts” in the short-cut menu.
4. Click “save and close.”

AOL 8.0

1. Open the email.
2. Click “add address” icon.
3. Verify the sender’s contact information.
4. Save it.

AOL WebMail

1. Open the email.
2. Click on the sender’s name and email address.
3. Click “add to address book” in the window that appears.
4. Enter any additional information.
5. Click “save.”

Hotmail

1. Open the email.
2. Click “save address” in the toolbar.
3. Verify the sender’s contact details.
4. Click “ok.”

*Users may also white-list a sender’s entire domain (everything behind the @ sign) using the “Safe List” feature under Options -> Mail -> Junk E-Mail Protection.

Yahoo!

1. Open the email.
2. Click the “add to address book” to the right, next to sender’s name.
3. Verify the sender’s contact details.
4. Click “Add to Address Book.”

Gmail

1. Open the email.
2. Click “more options” in the email header.
3. Click “add sender to contacts list.”

Earthlink

1. Open the email.
2. Click “add to address book” in the email header.
3. Use the “address book editor” to verify the sender’s contact details, and click “save.”

Outlook Express (6+)

1. Open the email.
2. Left-click the sender icon, or right-click the sender’s name.
3. Click “add to contacts.”
4. Click “save and close.”

Entourage

1. Open the email.
2. Right-click the sender’s email address.
3. Select “add to address book” in the short-cut menu.
4. Verify the sender’s contact details.
5. Click “save.”

MacMail

1. Open the email.
2. Ctr-click the sender’s email address and select “open in address book.”
3. Verify the sender’s contact details.