Contacts Live Mail — a brief features overview

Composing messages
Contacts Live Mail has a powerful HTML Editor that allows you to compose your messages in a WYSIWIG mode (What You See Is What You Get). HTML Editor has an intuitive, easy to use interface which does not require any special skills or HTML knowledge.

Personalizing messages
You can insert into your messages variables which will be dynamically replaced by the actual values in those fields at the time you send messages. Variables allow you to personalize messages addressed to your recipients. You can insert customer first name, last name, company name, address and any other field which is stored in contact database.

Sending NOW or scheduled sending (Send Later)
Schedule your message immediately or in the future. Send Later function allows you to specify date and time when you want your message to be sent. This message will receive “pending” status, and will actually be released at the date/time you have scheduled. This powerful yet simple function allows you to organize your advertising campaign in advance. For instance, you can schedule a number of sequential weekly newsletters for an upcoming month or schedule sending a Thanksgiving Card to your customers and employees.

Sending to contacts, user groups or multiple contact lists
When you send a message, Contacts Live Mail allows you to select recipients from your Contacts Live Contacts database; e.g., expressly select certain contacts, user groups, or entire contact lists. You may create contact lists based on different criteria. You may easily manipulate your recipient lists depending on contents and purpose of your message.

Customizing Sender parameter
Every message issued by Contacts Live Mail has mandatory From, Reply-To and Return-Path parameters. You can create multiple Sender accounts and expressly specify sender every time you send message. It allows you to personalize sender for every advertising campaign.

Permission-based sending to your subscribers
Contacts Live Mail can use automated opt-in lists of subscribers to send messages. Just create a customizable Sign-Up Form using Contacts Live Contacts widget, and place it on your website. All subscribers who fill in this Sign-Up Form and confirm (double opt-in) their subscription are automatically included in one of multiple contact lists.

You may include Manage Your Subscription link in messages which you send to subscribers. Using this link, every subscriber can modify her name stored in your database or may unsubscribe from receiving further messages.

Organizing messages in folders
You can create folder hierarchy which meets your requirements. Every folder may contain as many messages as you need. Arrange messages and templates to make it convenient for collaborative design and shared access. You can move messages from one folder to another at any time. Navigating message list is easy and familiar. Toolbar panel with buttons (Folder…, Message…, View…) allows easy access to all commands and functions.

Sharing folders with other users
You can customize personal or group permissions for every folder to share it with other users. Organize shared access to messages and provide collaborative processing, e.g. design, sending and further management.

As with every Contacts Live service, there are three levels of user/group access rights in each folder:

R (Read) — can list and read messages in this folder
W (Write) — can add/edit/delete/send messages from this folder
F (Folder) — can add/edit/delete/send messages, modify folders and permissions

You can see a list of all users and groups that share access to your folder as well as their access rights. This adds a measure of confidence when you are manipulating messages in folders.